Privacy Policy for Peros Cleaning Services
At Peros Cleaning Services, your privacy is of utmost importance to us. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and engage with our services.
1. Information We Collect
We may collect and process the following information about you:
- Personal Identifiable Information: Your name, email address, phone number, mailing address, and any other information you provide when you request a quote or book a service.
- Usage Data: Information regarding how you use our website, including your IP address, browser type, pages visited, and time spent on the website.
- Payment Information: If you make a booking or payment online, we may collect your payment details to process transactions securely.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Providing Services: To offer cleaning services, respond to inquiries, and handle service bookings.
- Improving User Experience: To personalize your experience, improve our website’s functionality, and ensure quality customer service.
- Processing Payments: To handle payments securely for the services you book.
- Communications: To send you service-related updates, special offers, and other communications that may be of interest to you, provided you have consented to receiving these communications.
- Legal Obligations: To comply with legal obligations and regulatory requirements.
3. Sharing of Your Information
We do not sell or rent your personal information. We may share your personal information in the following circumstances:
- Service Providers: We may share information with trusted third parties who provide services on our behalf, such as payment processors, customer support, and IT services.
- Legal Compliance: We may disclose information if required by law, in response to legal proceedings, or to protect the safety and rights of our customers or the public.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us:
- Understand how visitors interact with our site.
- Remember your preferences and settings for future visits.
- Track the effectiveness of our marketing campaigns.
You may choose to disable cookies via your browser settings, but this may affect the functionality of the website.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include secure servers, encrypted payment processing, and access controls to safeguard your data against unauthorized access or disclosure.
6. Your Rights
As a resident of Canada, you have the following rights concerning your personal data:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request corrections to any inaccurate or incomplete data.
- Withdrawal of Consent: You may withdraw consent for the collection or processing of your personal data at any time.
- Erasure: You can request the deletion of your personal information, subject to certain exceptions (e.g., legal requirements).
7. Retention of Information
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this page periodically to stay informed about how we are protecting your personal information.
11. Contact Us
If you have any questions or concerns regarding this privacy policy or how we handle your personal data, please contact us at: